Participation and Engagement Online

Over the past three years we have been tracking a range of participation metrics around online news. The next two figures show the overall percentage of respondents who interacted with news in one of twelve different ways.

Here, we see different participatory cultures at play. Latin and Mediterranean countries actively engage far more often and in a greater range of ways. Northern Europeans tend to be more reserved while Japanese respondents are even less likely to share or comment directly on news online.

Key news participation indicators by country

Q13. During an average week in which, if any, of the following ways do you share or participate in news coverage?

Base: All markets 2014 – UK=2082, Germany=2063, Spain=2017, Italy=2010, France=1946, Denmark=2036, Finland=1520, USA=2197, Urban Brazil=1015, Japan=1973

Participation = % doing at least one of 12 types of news activity

Splitting this down further we can see this national effect clearly for each of our twelve participation types.

Types of news participation by country

Scroll data area to see more

  US UK Germany France Denmark Finland Spain Italy Urban Brazil Japan
Share via SN 22% 12% 13% 11% 17% 20% 30% 35% 42% 8%
Share via email 20% 6% 8% 13% 7% 6% 18% 16% 24% 3%
Rate or like story 15% 8% 17% 10% 17% 13% 25% 31% 22% 6%
Comment in SN 21% 13% 11% 11% 14% 16% 25% 23% 39% 6%
Comment on news website 14% 7% 8% 7% 5% 8% 7% 13% 19% 3%
Write news blog 3% 1% 2% 2% 1% 1% 3% 6% 6% 3%
Post picture to SN 10% 5% 6% 6% 6% 8% 11% 11% 17% 2%
Post picture to news sites 4% 2% 3% 3% 2% 1% 5% 6% 7% 2%
Online vote 25% 11% 16% 11% 17% 17% 16% 24% 22% 4%
Campaign online 5% 5% 4% 5% 3% 3% 6% 6% 8% 2%
Talk friends online 29% 16% 13% 15% 8% 17% 24% 19% 33% 7%
Talk about news face to face 44% 39% 41% 30% 51% 46% 48% 40% 44% 14%

Q13 During an average week in which, if any, of the following ways do you share or participate in news coverage?

Base: All markets 2014 – UK: 2082; Germany: 2063; Spain: 2017; Italy: 2010; France: 1946; Denmark: 2036; Finland: 1520; USA: 2197; Urban Brazil: 1015; Japan: 1973

Although the UK and US have the same language and similar levels of internet access, Americans are twice as likely to participate online – to like, share, recommend, and to post pictures, videos, or comments. There is a similar willingness to talk about news to friends offline so this may be explained by different attitudes to privacy and transparency.

British people seem more reluctant to expose their views and opinions openly and this hypothesis is backed up by a question we asked in the UK and Spain about posting to news websites. British commenters were more reluctant to use real names and more likely to post anonymously when compared with their Spanish counterparts.

Posting to a news website in the last year: UK vs. Spain

Q13c. During the last year, have you posted a comment, question, picture or other content to a news website? (Please select all that apply.)

Base: UK=2082, Spain=2017

Online commenting is driven by young men – 47% of 21-24 year old males in the UK and and 75% of 25-34 year old males in Spain have posted to a news website in the last year

For news providers, engagement and participation are becoming central to the news business. For some, like Buzzfeed, notions of virality define success, while for others participation helps drive better editorial content and brand loyalty. As competition intensifies, the focus will inevitably switch from simple measures of reach and frequency to a more nuanced picture where meaningful engagement becomes the key factor.